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F.A.Q.
Licensing terms
6
End User License Agreement (EULA) for Agisoft Metashape Professional edition
End User License Agreement (EULA) for Agisoft Metashape Standard edition
Difference between Node-locked and Floating licenses
How Educational license differs from a full license
Licensing for the network processing
View all 6
License purchase
8
How to try full Metashape functionality before buying
How to purchase Metashape license
How to update Metashape Pro to the new version
How can I update from PhotoScan to Metashape, is it free?
Can my license be transferred / sold if I’m not planning to use it in the future?
View all 8
Node-locked license activation
7
How to create an offline activation request file
How to move (transfer) an Agisoft Metashape license to another computer
How to uninstall Agisoft Metashape
Metashape Standard license activation on macOS for multiple users on the same computer
What to do with the license, when planning to update OS or upgrade hardware
View all 7
Floating license activation
10
Floating license activation procedure
How to create offline activation request for the floating license server activation
Frequent floating license activation mistakes
How to run floating license server as a system service
How to borrow the floating license for the offline work
View all 10
Image capture tips
7
General image capture tips
Aerial survey tips
Terrestrial shooting scenario
Close-range objects scanning
Full body/head scanning capture tips
View all 7
Masking
6
Working with masks
Masks from background photos
Aligning photos with background suppression from single mask
Volumetric masking for depth maps based mesh generation
Automatic background masking using custom script
View all 6
Common problems in Metashape
6
What do some error messages in Metashape interface mean?
What to do, if Metashape crashes?
GPU-related crashes in Metashape
GPU error messages - possible solutions
Troubleshooting about usage on Linux
View all 6
Import and export problems
7
Brightness & contrast for orthomosaic export
Orthomosaic export fails
Exported mesh becomes less detailed and ripples
When exported model is opened in MeshLab the texture is not applied
Import video issues
View all 7
Hardware, drivers, visualization
7
General information related to GPU processing
Memory requirements for processing operations
Does Metashape work on Apple M1 architecture?
Recommendations when choosing new hardware for Metashape
How to configure OpenGL for Agisoft Metashape GUI mode on the cloud instances with GPU
View all 7
Coordinate systems
4
What to do if you need to use an existing geoid on another datum
How to use height above geoid for the coordinate system
Reference links and description for supported Geoids formats
Conversion between the coordinate systems
Network processing
3
How to configure the network processing
Is network processing supported in Standard and/or Professional edition
How many licenses are required for network processing
Agisoft Cloud
9
Plans & billing
How to process a project on the cloud
How to manage cloud projects
How to work with web viewer
How to measure and annotate your projects
View all 9
Python scripting
11
Where to find general Python scripts for Metashape (PhotoScan) Professional
How to run the script in headless mode from the command-line
How to run Python script automatically on Metashape Professional start
How to install external Python module to Metashape Professional package
How to install Metashape stand-alone Python module
View all 11
Algorithms
1
References list
Agisoft Viewer
4
How to install and customize Agisoft Viewer?
How to add 2D/3D data to Agisoft Viewer?
Measure and Drawing tools in Agisoft Viewer
How to create a playlist for a presentation?
Other languages
1
Материалы на русском языке
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