Common problems in Metashape

Questions related to common issues

Exported DEM in TIF format appears to be black&white when opened in external software
Digital Elevation Model (DEM) exported from Agisoft Metashape Professional uses floating point TIFFs. Most of standard image viewers and editors can not rec...
Tue, 1 Jan, 2019 at 2:10 PM
When exported model is opened in MeshLab the texture is not applied
At first make sure that the texture has been generated in Agisoft Metashape via Workflow menu -> Build Texture option. Then check on Save Texture option ...
Tue, 1 Jan, 2019 at 2:11 PM
Model exported to PDF format doesn't open and shows only blank page
Make sure PDF viewer is able to open 3D-PDF documents (for example, use latest version of Adobe Acrobat Reader) and the polygon count number / texture atlas ...
Fri, 13 Oct, 2017 at 6:41 PM
Orthomosaic has been generated properly, but export fails
Due to TIFF format specifications Agisoft Metashape Professional cannot save files larger than 4GB. JPG format export is limited by 65535 pixels for any sid...
Tue, 1 Jan, 2019 at 2:09 PM
How to use height above geoid for the coordinate system
By default Metashape Pro assumes that the altitude values loaded to the Reference pane are estimated from the corresponding ellipsoid, however, in case the ...
Wed, 6 Feb, 2019 at 7:38 PM