Helpdesk Portal

If you do not have Internet access on the computer, where Metashape Professional license should be activated, the activation server is not available or stan...

Node-locked license (Stand-Alone or Educational) can be moved from one computer to another via deactivation/activation procedure. To deactivate Agisoft ...

Before uninstalling Agisoft Metashape please deactivate the product following the procedure: Help Menu > Activate product command > Deactivate button....

System scope license activation for Metashape Standard requires administrator privileges. For such activation that allows to use the same license by multipl...

We strongly recommend to deactivate Metashape license before updating or re-installing OS or changing the hardware components on the computer where Metashap...

The number of activation/deactivation operations is not effectively limited for manual license transfer scenarios.  However, the technical possibility to t...

If you see the message Can't write license file then you need to make sure that you have moved MetashapePro application bundle from DMG archive to anot...