Import and export problems
This section contains the articles related to the common issues and problems related to the import and export operations in Metashape
For a more convenient display of the objects in the Model view, it is possible to adjust image brightness and contrast in Set Brightness dialog window avail...
Fri, 25 Feb, 2022 at 1:10 PM
Please consider image formats limitations, when exporting large scale orthomosaic from Metashape Professional: TIFF format doesn't allow to save fil...
Fri, 25 Feb, 2022 at 1:11 PM
When exporting a model in the wrong coordinate system, the coordinates of the final model may be roughened (values are truncated). Such model, when re-impor...
Wed, 17 Apr, 2024 at 12:43 PM
At first, make sure that the texture has been generated in Agisoft Metashape via Workflow menu > Build Texture option. Then check on Save Texture option ...
Fri, 25 Feb, 2022 at 1:24 PM
The import video procedure is using system video codecs to extract the frames from the video sequence, so sometimes Import Video operation doesn't work ...
Tue, 1 Feb, 2022 at 3:48 PM
Make sure PDF viewer is able to open 3D-PDF documents (for example, use the latest version of Adobe Acrobat Reader) and the polygon count number/texture atl...
Fri, 25 Feb, 2022 at 1:27 PM
Digital Elevation Model (DEM) exported from Agisoft Metashape Professional uses floating point TIFFs. Most standard image viewers and editors can not recogn...
Fri, 25 Feb, 2022 at 1:28 PM