Import and export problems

This section contains the articles related to the common issues and problems related to the import and export operations in Metashape

Brightness & contrast for orthomosaic export
For a more convenient display of the objects in the Model view, it is possible to adjust image brightness and contrast in Set Brightness dialog window avail...
Tue, 7 Dec, 2021 at 4:43 PM
Orthomosaic export fails
Please consider image formats limitations, when exporting large scale orthomosaic from Metashape Professional: TIFF format doesn't allow to save fi...
Tue, 7 Dec, 2021 at 4:46 PM
Exported mesh becomes less detailed and ripples
When exporting a model in the wrong coordinate system, the coordinates of the final model may be roughened (values are truncated). Such model, when re-impor...
Tue, 7 Dec, 2021 at 5:10 PM
When exported model is opened in MeshLab the texture is not applied
At first make sure that the texture has been generated in Agisoft Metashape via Workflow menu -> Build Texture option. Then check on Save Texture option ...
Tue, 1 Jan, 2019 at 2:11 PM
Import video issues
Metashape allows to use the video files as a source data for the 3D reconstruction process via File Menu -> Import -> Import Video command. The impor...
Tue, 7 Dec, 2021 at 4:39 PM
Model exported to PDF format doesn't open and shows only blank page
Make sure PDF viewer is able to open 3D-PDF documents (for example, use latest version of Adobe Acrobat Reader) and the polygon count number / texture atlas ...
Fri, 13 Oct, 2017 at 6:41 PM
Exported DEM in TIF format appears to be black&white when opened in external software
Digital Elevation Model (DEM) exported from Agisoft Metashape Professional uses floating point TIFFs. Most of standard image viewers and editors can not rec...
Tue, 1 Jan, 2019 at 2:10 PM